Delivereasy regards customer privacy as an important part of our relationship with our customers. The following privacy policy applies to all Delivereasy users, and conforms to Internet privacy standards. If you have questions or concerns regarding this statement, you should first contact Delivereasy at support@delivereasy.co.nz.
In order to provide the products available on our website and app to you and to improve the services we provide to you, we may require and collect personal information from you. We collect personal information from you when you provide it to us via our website or app (for example, when you create an account or place an order). All correspondence may also be collected and stored, particularly in regard to sales, support and accounts, including Email. Any information collected by Delivereasy is, if possible, collected directly from you or your company. This may be via the telephone, email, mail, or directly through our website or app.
Any details collected from Delivereasy customers are required in order to provide you with our services, and a high level of customer service. Correspondence is recorded in order to provide service references, and to assist in our staff development.
The security of your personal information is important to us. When Credit Card details are collected, we simply pass them on in order to be processed as required. We never permanently store complete Credit Card details. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. If you have any questions about security on our Website, you can email us at support@delivereasy.co.nz.
Some of the personal information we collect from you may be stored on servers overseas. Those countries may have different privacy laws to New Zealand. Although we take steps to confirm that companies hosting your information protect your information, we cannot guarantee that in every case those companies are required by their laws to protect your information in a way that provides comparable safeguards to those in New Zealand privacy law.
If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by emailing us at support@delivereasy.co.nz.
If you purchase a product or service from us, we may request certain personally identifiable information from you. You may be required to provide contact information (such as name, Email, and postal address) and financial information (such as credit card number, expiration date). We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.
Delivereasy uses personally identifiable information for essential communications, such as Emails, accounts information, and critical service details. We may also use this information for other purposes, including to let you know about the products available through our website and app and to communicate promotions to you. If at any time a customer wishes not to receive such correspondence, they can request to be removed from any mailing lists by emailing us at support@delivereasy.co.nz. You will be notified when your personal information is collected by any third party that is not our agent/service provider, so you can make an informed choice as to whether or not to share your information with that party.
Delivereasy may at its discretion use other third parties to provide essential services on our site or for our business processes. We may share your details as necessary for the third party to provide that service. These third parties are prohibited from using your personally identifiable information for any other purpose. Delivereasy does not share any information with third parties for any unknown or unrelated uses.
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Website.
Links on the Delivereasy site to external entities are not covered within this policy. The terms and conditions set out in this privacy statement only cover the domain name of delivereasy.co.nz.
If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our homepage.
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